Privacy Policy

TeenAegis is committed to protecting the privacy of families and children. This Privacy Policy explains how TeenAegis, Inc. ("TeenAegis," "we," "our," or "us") collects, uses, discloses, and safeguards information when you use our website at teenaegis.com and our Guardian AI platform (collectively, the "Service"). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Service.

Account Information. When you create an account, we collect your name, email address, and authentication credentials. Payment information is processed directly by Stripe and is never stored on our servers.

Child Profile Data. Parents may optionally create child profiles containing a first name or nickname, age group (not exact birthdate), and a list of digital platforms the child uses. We do not collect any data directly from children. We do not require or store children's real names, school names, or precise locations.

Usage Data. We collect information about how you interact with the Service, including pages visited, features used, Guardian AI conversation content, and session timestamps. This data is used to improve the Service and provide safety intelligence.

Communications. If you contact us via email or our support channels, we retain those communications to respond to your inquiry and improve our services.

Automatically Collected Data. We collect standard technical data including IP address, browser type, operating system, and referring URLs through server logs and analytics tools.

• To provide, operate, and improve the TeenAegis Service
• To deliver Guardian AI responses and personalized safety intelligence
• To process subscription payments via Stripe
• To send transactional emails (receipts, account alerts, crisis notifications)
• To detect and prevent fraud, abuse, and security threats
• To comply with legal obligations
• To send product updates and safety alerts (you may opt out at any time)

TeenAegis is a service for parents and guardians, not for children. We do not knowingly collect personal information from children under 13. Our Service is designed so that parents provide limited, anonymized profile information about their children — we do not interact with, collect data from, or create accounts for minors.

If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately at [email protected] and we will delete it promptly.

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not direct our Service to children under 13, and we do not knowingly collect verifiable personal information from children under 13 without parental consent.

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service Providers: Trusted third-party vendors (Stripe for payments, cloud infrastructure providers) who process data on our behalf under strict confidentiality agreements.
• Law Enforcement: When required by law, court order, or to protect the safety of a child or other person from imminent harm.
• Crisis Response: If Guardian AI detects an imminent safety crisis, we may share limited information with emergency services or law enforcement to protect a child's life.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your account information for as long as your account is active or as needed to provide the Service. Guardian AI conversation history is retained for 12 months by default and can be deleted at any time from your account settings. Child profile data is deleted immediately upon your request or when you close your account.

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and strict access controls. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ('right to be forgotten').
• Right to Portability: Request your data in a machine-readable format.
• Right to Object: Object to processing of your data for direct marketing purposes.
• Right to Restrict Processing: Request that we limit how we use your data.
• California Residents (CCPA): You have the right to know what personal information is collected, to opt out of the sale of personal information (we do not sell data), and to non-discrimination for exercising your rights.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We use essential cookies to maintain your login session and preferences. We do not use third-party advertising cookies or behavioral tracking pixels. You may disable cookies in your browser settings, but this may affect your ability to log in to the Service.

Our Service may contain links to third-party websites (e.g., law enforcement resources, NCMEC). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our website at least 14 days before the change takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: